Delivery and payment

Delivery and payment

The average delivery time is 7-10 days from the date of order confirmation.

   Delivery is made ONLY IN ROMANIA to the delivery address defined by the Customer in the order form,, using external courier companies. If an order contains several products, with different delivery times, a single delivery will be made within the time limit set by the Seller, according to the availability displayed on the site at the time of placing the order. The products are in the original, sealed packaging of the manufacturer and are insured throughout the transport, until delivery.

Depending on the packaging, the Seller's products are delivered assembled or disassembled (except for products made of a single component), in packages, so that they can be transported safely. The buyer has the obligation to unpack and check the packages in terms of quantity and quality, based on their labeling, to unpack and check the integrity of the packages. The Seller will notify the Buyer of the estimated time to complete the delivery.

If the Seller receives incorrect information related to the invoicing or delivery of the products, the rejection by the issuing bank of the card or the transaction, the invalidation of the transaction by the card processor, the postponement by the Buyer of the established delivery term, the Seller reserves the right. the right to unilaterally terminate the contract, without this being considered a breach of the Contract.

The partner external courier companies are: FAN Courier and DPD; the value of transport and processing depends on the weight / volume of the package and will be displayed on the site.

The payment:

   The customer registers in the SITE on the basis of a unique user and password, selects the products, expresses his agreement with the Terms and Conditions of the online store, then presses the "Add to Cart" button. In "My Cart", the customer has the opportunity to scroll through the list of products, change the quantities and confirm the purchase intention by accessing the "Complete order" button. on the availability, price and characteristics of the products or services ordered.

Payment can be made online with your personal or business card, in complete security. Cards accepted for payment are those issued under the logos VISA (Classic and Electron) and MASTERCARD (including Maestro, if they have CVV2 / CVC2 code). No additional transaction fees are charged. Card data processing is done exclusively on PlatiOnline servers.

The security of your information is guaranteed by the fact that PlatiOnline does not store the confidential data of your card, but sends it encrypted over a secure connection to the processor bank. This way your information is secure. Regardless of the currency you have in your account, transactions are made in lei, at the exchange rate of your bank